Topic outline

  • General

    Introduction

    In this unit you will work as a Human Resources Manager who has been employed by a high street clothing retailer named Indigo Clothing. Since its launch in 1987, Indigo Clothing has become a major leader in the fashion retail industry. The company now has over 25 stores and employs over 2000 people. Indigo Clothing is a fashionable retailer whose core target customer is between 16 and 25. They stock a wide range of clothing for men and women. Indigo Clothing collections are fashionable, wearable, colourful and are synonymous with quality, value and unique design. Products range from everyday casual wear to more formal clothing. The company is about to open its biggest store yet and are hoping it will become a flagship store. They has decided to keep all aspects of employment and training separate for this store. As the human resources manager you have the sole responsibility for following the human resources cycle, from recruitment and selection to development and departure of staff.

    Indigo Circle

    Learning Objectives

    You will learn:

    • About the roles of a human resources department
    • The stages of the recruitment cycle
    • The purpose of a job description and a person specification
    • How to create an effective job advertisement
    • About the different types of recruitment
    • About the different application methods
    • How to create a professional curriculum vitae
    • About the different types of interviews
    • How to create an official contract of employment
    • About laws which affect employment
    • About the different methods of training
    • About the roles of a trade union
    • About the different ways of terminating employment

    Preparation

    Please ensure you have set up a folder in your home area named Indigo Clothing

    Key words

    Contract of Employment

    A legal ageement between the employer and the employee about the terms and conditions of a job

    Letter of Application

    A letter that a candidate writes to give the business an idea of the applicant's personality s well as their writen communication skills

    Curriculum Vitae

    A summary of a person's personal details, skills, qualifications and interests

    Recruitment Cycle

    The different stages of an individual's employment

    Dismissal

    When an employee as asked to leave their job for breaking their contract

    Redundancy

    When a job position is no longer needed

    Induction Training

    Training that introduces the new employee to their workplace

    Resignation

    When an employee leaves their job by giving notice

    Job Specification

    List of skills, qualifications, experience and qualities of the ideal job candidate

    Trade Union

    An organisation of workers who have banded together to achieve common goals

    These are just a small number of keywords that are covered in this unit. Completing the tasks will introduce you to many others.

  • Topic 1

    The Human Resources Department

    Human Resources may be the most misunderstood of all departments in a company, but it's also the most necessary. Those who work in Human Resources are not only responsible for hiring and firing, they also handle contacting job references and administering employee benefits. In this task you will create a spider diagram to illustrate the responsibilities of a human resources department.

     Human Resources

    By the end of this task you will be able to:

    • Outline the basic responsibilities of a human resources department
    • Describe the roles and duties of a human resources department

  • Topic 2

    The Recruitment Cycle

    The need for new people within any company is an ongoing process. As the human resources manger it is your job to keep track of this applicant process, from the applicant registration to the point when an employee leaves. In this task you will produce a poster for the staff notice board to illustrate the company's recruitment cycle model.

     recruitment Cycle

    By the end of this task you will be able to:

    • Explain the purpose of a recruitment cycle
    • Design a recruitment cycle model
    • Describe the different stages of a recruitment cycle from a position becoming vacant right through to┬áthe employee leaving work

  • Topic 3

    Job Description and Person Specification

    As part of your new role you are required to appoint staff for the new store. Vacancies can't be filled successfully unless the job has been accurately defined in the first place.  Before you can write and publish a job advertisement you have to know exactly what kind of person you are looking for. In this task you will think about what skills, knowledge and experience are required to work as a sales assistant in the store. You will form a profile for the ideal employee by creating a job description and person specification.

     Personspec

    By the end of this task you will be able to:

    • Describe the purpose of a job description and┬áa person specification
    • Explain what┬áshould be┬áincluded in a job description and a person specification
    • Create an effective job description and person specification

  • Topic 4

    Recruitment

    The difference between a successful job advertisement that attracts highly qualified candidates and a job posting that is a failure and attracts few or no candidates is based upon the design of the advert. If you want the best candidates applying to your job advertisement, you must make your job advertisement draws candidates in and excites them about working for your company. In this task you will consider possible places where jobs can be advertised and discuss the advantages and disadvantages of internal and external recruitment. You will also create a job advertisement for the position of a sales assistant.

     Recruitment

    By the end of this task you will be able to:

    • Identify places where jobs can be advertised
    • Explain what makes a good job advert
    • Create an exciting job advertisement┬á┬á
    • Discuss the advantages and disadvantages of internal and external recruitment

  • Topic 5

    Applying for a Job

    There are many different ways of applying for a job. The key thing is to do what ever the advert instructs you to do. Most companies use either a common application form or request that the applicant sends a curriculum vitae. In this task you will you decide on the most appropriate method to apply for the job of the sales assistant. You will then step out of the position of the human resources manager and become an applicant for the position of sales assistant creating a curriculum vitae to sell yourself and open your potential employer's eyes to your worth.

     Application Form

    By the end of this task you will be able to:

    • Describe┬áthe different methods of application
    • Recommend appropiate methods of application for different jobs
    • Outline the different elements which should be included in a curriculum vitae
    • Create a curriculum vitae┬á

  • Topic 6

    Short-listing

    Short-listing applications is the process of deciding which applicants should be followed up with an interview and which applicants can be immediately ruled out. There have been 25 applicants for the position of the sales assistant and as a result you have decided to make two positions available. One in the mens department and a second in the womans department. To ensure fairness, in this task you will create a computerised database to store the details of the applicants. You will use the database to find the most suitable applicants who are worthy of an interview.

    Short List

    By the end of this task you will be able to independently:

    • Create a primary key
    • Assign data types to field names
    • Design a coding system to minimise errors
    • Create a database input form
    • Input data and check it for errors
    • Create a set of database queries to shortlist of applicants
    • Search the database using filters
    • Create a set of database reports
    • Delete/ammend data in the database

  • Topic 7

    Interviewing

    There are a variety of types of interviews that employers may conduct, including group interviews, phone and video interviews, panel interviews and one-on-one. In this task you will review the different types of interviews and produce a checklist to be use on the day of interview.

     Interviewing

    By the end of this task you will be able to:

    • Discuss the different types of interviews
    • Recommend the best interview type for a specific job
    • Create┬áa checklist for an interview
    • Create strategy based interview questions

  • Topic 8

    Contracts of Employment

    A contract of employment is an agreement between an employer and an employee which sets out their employment rights, responsibilities and duties. Employees are bound to the employment contract until it ends. After carrying out interviews you have now selected the most suitable candidates for the vacant positions. In this task you will draw up a contract of employment to be signed by the new sales assistants.

     Contract

    By the end of this task you will be able to:

    • Explain the purpose┬áof a contract of emplyment┬á
    • Outline what should be included in a contract of employment
    • Draw up a contract of employment

  • Topic 9

    Employment Legislation

    Over time legislation has developed governing employer and the rights of employees and employers in the workplace. This type of legislation has commonly become known as employment legislation and affects businesses from all sectors. It is essential that you are aware of this legislation when recruiting new staff. The legislation covers sex discrimination, race discrimination, disability discrimination and the national minimum wage. In this task you will create a set of employee friendly notes on the different aspects of the legislation.

     Leglislation

    By the end of this task you will be able to explain the purpose of the:

    • Sex Discrimination Act
    • Race Relations Act
    • Equal Pay Act
    • Disability Discrimination Act
    • Working Time Directive

  • Topic 10

    Training

    Training is the main way that a firm invests in its employees. A well trained workforce will usually be more productive because they will be better at their jobs. You have appointed the two new sales assistants and provided them with a contract of employment. They are due to start work in one week when the new store opens and as yet have not undergone any training. It is your responsibility to ensure that they settle in quickly and understand the job they are required to do. In this task you will created a fully animated presentation to demonstrate your understanding on the different training types.

     training

    By the end of this task you will be able to:

    • Explain the purpose of induction training
    • Explain the purpose of 'on' and 'off' the job┬átraining
    • Outline the advantages and disadvantages of the different training types
    • Demonstrate advanced presentation skills

  • Topic 11

    Trade Unions

    A trade union is an organised group of workers. Its main goal is to protect and advance the interests of its members. A union often negotiates agreements with employers on pay and conditions. They may also provide legal and financial advice. It is common that when starting work that people decide to become a member of a union. Working as a human resource manager you will be expected to know about the role of trade unions. In this task you will write a short report on the role of the trade unions and how they have developed over time.

     Trade Union

    By the end of this task you will be able to:

    • Explain what a trade union is and why they exist
    • Describe┬áthe main functions of trade unions┬á
    • Discuss recent developments of trade unions
    • Explain the role of the Trade Unions Congress┬á

  • Topic 12

    Termination of Employment

    Termination of employment is the end of an employee's duration with an employer. Depending on the case, the decision may be made by the employee, the employer, or mutually agreed upon by both. In this task you will create a set of employee friendly notes on the different types of employment termination including both voluntary and involuntary.

     Termination

    By the end of this task you will be able to explain the following ways of terminating employment:

    • Retirement
    • Resignation
    • Dismissal
    • Redundancy

  • Topic 13

    Creating a Podcast

    In this task you will produce a podcast which you will be able to use for revision purposes. You will create a podcast on the following topics:

    • Recruitment cycle
    • Job descriptions and person specifications
    • Internal and external recruitment
    • Job advertisements
    • Interviewing
    • Contracts of employment
    • Applying for a job
    • Employment legislation
    • Training
    • Trade unions
    • Termination of employment

    This task will allow you to revisit a particular topic and clarify your understanding, but also present the content in a different format which you may find helpful for revision.

    Audacity

    By the end of this task you will be able to:

    • Consolidate knowledge on a particular topic
    • Identify key points from the chosen topic to write a script
    • Create a podcast using sound recording software
    • Convert your recording into an mp3 file
    • Reflect on your own learning methods and styles

    • Topic 14

      End of Unit Assessment

      This assessment has been designed to test what you have learnt throughout the unit and comprises of practical and theory based questions. The assessment is 50 minutes in length and must be completed under controlled conditions. All evidence must be submitted electronically for marking.

       Submission

      By the end of this task you will be able to:

      • Assess your learning throughout this unit
      • Critically reflect on the unit

      • Topic 15

        Submission of Work

        In this task you will submit all the work you have completed during this unit for marking. You need to take this opportunity to ensure all your work is complete, and presented in a business format. You will also complete an end of unit evaluation, reflecting on the tasks you have completed and suggesting any areas for future improvement.

         Assessment

        By the end of this task you will be able to:

        • Cross┬áreference┬áyour project work with the checklist
        • Finalise the presentation of your project work
        • Critically reflect on the unit